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Arrggghhhh!

Posted by Tim on Tuesday, February 21, 2006 | Permalink

I wonder - do people who work for insurance companies, banks, benefits agencies and similar organisations have to go on a course to teach them how to be patronising, or do naturally patronising people choose such jobs for the enjoyment of pissing people off?

It wouldn't be so bad if people from the same company actually communicated with each other. But no, you phone up to speak to someone about a problem, wait for ages to get through (whilst listening to the first few bars of Eine kleine Nachtmusik on constant repeat, interrupted every few seconds by a recorded voice apologising for the delay and insisting that your call is important to them) and when you do speak to someone they have to transfer you to another department where - after more Mozart - you have to explain the problem again, only to find out that the person dealing with the matter is on holiday.

The person you are speaking to will then ask if they can help. The answer to this should always be "No!". Saying yes will mean having to explain the problem from the beginning, which will be like traveling back in time several weeks to when the problem first occurred. This could cause a rift in the space-time continuum, which would destroy the entire universe (granted, that's a worst-case scenario - the destruction might, in fact, be very localized - limited merely to our own galaxy).


And to piss me off further, upon checking on Amazon, I find that the release date for Twilight Princess has been put back to NOVEMBER!

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